The Software Development position is responsible for driving the technology roadmap and development of the Assisted Sales and Customer Success space in Verizon Consumer. You will be:

• Driving development and successful delivery of key products and capabilities with a team of employees/vendors.

• Managing global stakeholders across Verizon IT, Business and Infrastructure teams.

• Managing executive expectations and escalations.

• Defining and measuring outcomes and then fine tuning systems, functions and capabilities.

• Driving thought leadership and a culture of innovation with the teams.

• Aligning teams to participate and contribute to various initiatives in Verizon.

Skills

What we're looking for...

• Knowledge and experience in driving large programs across multiple applications, teams and functions.

• Experience in product development in CRM and Sales systems.

• Excellent communication skills and experience in creating executive presentations and delivering effective presentations.

• Strong experience in building high performing teams.

• Experience is building and driving a strong engineering culture.

• Strong experience in driving an Agile product organizations.

• Strong process awareness and orientation.

You'll need to have: 

• Strong experience in developing CRM and Sales systems.

• Experience in designing and architecting solutions with React JS, SpringBoot and understanding of key architectures related to caching, scaling, redundancy and replication.

• Very strong experience is developing Front End applications with a services focus.

• Experience in managing product and feature launches to a large user base.

Even better if you have one or more of the following:

• Any background in Telecom OSS/BSS space.

• Any background in Store and Call Centre ecosystem.

Education

• Bachelor's degree or twelve or more years of work experience.

• Six or more years of relevant work experience.